Vodafone India — Excess bill amount paid not refunded
R
Ramprakash M
from Vallam, Tamil Nadu
Address:
620006
Website:
www.vodafone.in
Since i moved from Karnataka to Tamilnadu I asked for transferring the postpaid to Tamilnadu circle. I actually wanted to convert my postpaid connection to prepaid but the Customer Care people said it is impossible to change it directly to prepaid as it's NMNP and the postpaid can be converted to prepaid after 6 months o[censored]sage. I agreed and paid the previous bill amount to show nil outstanding. I received a mail that the excess amount I paid will be paid to me through cheque and they have intimated me the cheque number and the details but still I did not receive the cheque in hand. Can i adjust the excess amount paid with the next bill since the amount is very less?
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