[Resolved] Vodafone India — Excess unbilled amount - without usage

yasarm

from Mumbai, Maharashtra

Address:	Chennai, Tamil Nadu, 600059
Website:	Vodafone.in

Usually i don't have the habit of text sms usage. But while checking my account within 15 day, it shows all usage allowances as per my plan utilized. I am sure i don't send a single text message. But it shows i used the all. My unbilled amount till 19 is 145 rs. I asked clarification about the issue in customer care, they told not possible to check account, until next bill generation date

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Sep 22, 2016

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2016

Vodafone India Customer Care's response Hi Yasar,

We are sorry to hear about your experience. We will have one of our executives to get in touch with you.

Regards,
Vodafone India