[Resolved]  Vodafone India — Existing internet pack 3g deactivated on my mobile after submission of STOP AT 1925

Address:Ajmer, Rajasthan, 305001
Website:Vodafone

Dear sir,
My mobile no is [protected]. I have activated internet pack 1 GB 3g for 28 days, on 06/09/2016.and it is valid till 3/10/2016
I have submitted STOP FOR PREVENTION OF FURTHER REDUCTIONS OF MY BALANCE IF 3G DATA PACK EXPIRE, AS BALANCE INTERNET IS NOT SHOWING AFTER CONSUMING DATA.but my existing data pack is also deactivated.
I have told Customer care at 198 mr.Shivshankar, satvir also on the same time when I received the massage of deactivated internet pack on 11/09/2016.
As my pack was valid for 3/10/2016 then why I need to by internet pack further for using internet survice.
Plz look into the matter and please activate my existing pack.
From
Praveen Kumar Sharma
Mobile [protected]
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Oct 27, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2016
Vodafone India Customer Care's response
Hi Praveen,

Sorry that we gave you a reason to be upset with us. We will be in touch with you to talk about this.

Regards,
Vodafone India
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