My vodafone number is [protected], on my recent trip to usa for 8 days vodafone india charged me the bill of 70, 000 inr. Before visit we called the customer care and requested them to activate only incoming calls and not to activate data roaming at all inspite of this after i landed in india i got a message of bill amount 70, 000 inr as outstanding amount. I visited next day to vodafone kharghar and explained and mentioned the bill amount is kind o[censored]njustifiable to that they said they will revert back and every time their customer care people call we told them the same thing and they said they will speak to the manager and revert back and reduce the bill amount.
They did not even send a message on international rates or explained it to us over phone it is just shameful how they cheat their honest customers by giving such exorbitant bills.
Now i found from 2013 vodafone is charging only 5 usd/ day then how my bill was 70, 000 though i have not used my phone to make calls.
We have been their customer for more than 15 years and now we feel we should stop taking their services and report of this issue in consumer court
Yuvraj Was this information helpful? |
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