[Resolved]  Vodafone India — Extra bill amount(1000 /-)

Address:Ghaziabad, Uttar Pradesh

Dear Sir/Madam I used vodafone last 3 year & my no-[protected] that, s services stop(outgoing & incoming) from last two months bcoz of not pay bill.There one issue is behind for that i request for 1 GB Data in 250 through *111*5# but Charges applied 2p/10KB that genrate 1000 Rs that i can, t pay i request u please solve this issue otherwise i discontinue this number . for contact me my no-[protected] Thanks & Regards
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Jan 3, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
May 28, 2014
Vodafone India Customer Care's response
Hi Anant Jyoti

We called on the alternate contact number tat you shared but no one answered. Please share a convenient time for us to get back to you with assistance.

Regards,
Vodafone.
Verified Support
May 28, 2014
Vodafone India Customer Care's response
Hello Anant Jyoti

We request you to allow us 48 working hours to address your data charges concern. Please co-operate with us in the interim.

Regards,
Vodafone.
Verified Support
May 30, 2014
Vodafone India Customer Care's response
Hi Anant Jyoti

Our executive will call you back again after some time to address your concern as you were busy when we called.

Regards,
Vodafone
Verified Support
Jun 02, 2014
Vodafone India Customer Care's response
Hi Anant Jyoti

Our team is working on your concern, we shall get back to you with an update on the same at the earliest.

Regards,
Vodafone
Verified Support
Jun 07, 2014
Vodafone India Customer Care's response
Hello Anant Jyoti

We called 8****7***9 at 2:42 PM but there was no response from
your end hence request you to suggest the best time between 9 AM to 6 PM
when we can speak to you.

Regards,
Vodafone.
Verified Support
Jun 16, 2014
Vodafone India Customer Care's response
Hello Anant Jyoti
Thanks for your time on call, we shall update you by 17 June 2014.
Regards, Vodafone
Verified Support
Jun 20, 2014
Vodafone India Customer Care's response
Hello Anant Jyoti,

Thanks for speaking to one of our executives regarding 3G data pack activation & charges for data usage.

Regards,
Vodafone.
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