[Resolved] Vodafone India — Extra Bill Charges | |||
Dear Mr. Vodafone I have used approx 450 MB data. You provide me 200 MB free data & I have used only approx 250 MB more data. For this you have charges for Rs 980+Service tax Approx. 1150/- without any prior information. you are requested to write off this amount. Otherwise will quit & also go to consumer court. & I will also quit all my Vodafone corporate connection. Thanks Ajay Kumar Jha Mob-[protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Still no resolution from Vodafone. Although I had a activation of 300MB for Rs.100 to prevent access bill charges as per their Customer care executive.
According to customer care executive by activating booster pack [protected]@100 I am purchasing 300 MB extra data which cost me Rs. 100. And it will prevent me of any extra charges.
According to customer care executive by activating booster pack [protected]@100 I am purchasing 300 MB extra data which cost me Rs. 100. And it will prevent me of any extra charges.
Hi,
I am using call forwarding facility of vodafone in which i have forwarded all calls coming to my vodafone number to a different airtel number which also belongs to me.
Before using this facility, i called your customer care and confirm that whether vodafone will be charging any charges for this facility. I have been informed that no extra charges will be charged for this and i can forward the calls to any number belonging to any network.
However when i saw my bill today, call forwarding has been charged on each and every time i used this facility.
Now, i request you to please waive off the extra charges that has been reflecting in the bill as it is due to the incorrect information provided to me which is not at ll acceptable from a customer service of such a big company.
I am using call forwarding facility of vodafone in which i have forwarded all calls coming to my vodafone number to a different airtel number which also belongs to me.
Before using this facility, i called your customer care and confirm that whether vodafone will be charging any charges for this facility. I have been informed that no extra charges will be charged for this and i can forward the calls to any number belonging to any network.
However when i saw my bill today, call forwarding has been charged on each and every time i used this facility.
Now, i request you to please waive off the extra charges that has been reflecting in the bill as it is due to the incorrect information provided to me which is not at ll acceptable from a customer service of such a big company.
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This is the second when Vodafone did something without any notification.