Vodafone India — extra charges added into bill amount

Address:

Jaipur, Rajasthan

Dear concern, I have visited 3 times voda store in Malviya nagar jaipur to resolve my billing issue and to pay my dues of bill amount. My no is [protected] and my complain no is 75158958/808. My first visit was on 25th Aug, second visit was on 30th Aug and my resent visit to clear my dues was on 6th Sept, 2014. Every time i got only goody words from your staff and commitment to resovle in 72 hrs, by today eve and again " you will receive call by today eve with solution. But no conclusion in last 15days time. In this issue i was charged for 3G package which i hv never used in past also. Even in June month when i went to Voda Store to pay my bill. I raised objection on 3G charges but i have paid that bill amount. On the same day i requested to Voda exe to discontinue all internet services and other flash messages. One of your executive was sitting on counter "D" resolved online and confirmed it to me that now onwards it will not reflect. But same problem occurred again and there was extra 3G charges in bill worth rs.550/-. I requested to wave off the same to process further and to continue my services after pay my bill amount, but unfortunately there is NO SOLUTION till date. Now i am not going to continue with this no and not interested in any solution. If you want to provide any solution for this issue please refund my rs. 450/- which i have paid in June against 3G internet charges without using any services. Best regards, Vijay Sharma [protected]