[Resolved] Vodafone India — Extra Charges in Vodafone Postpaid Bill

Vinay P

Address:

Pune, Maharashtra

I have Vodafone Postpaid corporate plan. I observed extra charges of Rs 30 and Rs 49 for my Nov-14 and Dec-14 months.When i checked with customer care executive, they said you have downloaded data from chargeable site. Vodafone has charged for:- d2c_mazaa_49 hello1_tvallsouth_30 Its a known fault from Vodafone end and lot of customer has already registered complaint against Vodaone. My question is how they can charge from any site without my permission?Why Vodaofone is not asking for the confirmation from customer?Its the cheapest way of making money for vodafone. I am using Internet from a long time on my mobile and never faced such issue.I am now worried that from tomorrow they will come back and say you have downloaded data from chargeable site and you will have to pay thousands of Rupees Its about the business ethics. Planning to drop the vodafone corporate plan. Thanks Vinay Porwal +91 [protected]

Was this information helpful?

No (0)

Yes (0)

Aug 14, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Related Vodafone India reviews

View all 27111 Vodafone India Reviews

Comments

vinayporwal

from Pune, Maharashtra

I am getting extra charges every month in my bill. I have Vodafone corporate post paid plan.Whenever I complaint, i get the same response that you have browse some chargeable sites. Lot of people has already registered the complaints about it. But seems vodafone is not taking any action.When customer fight with vodafone executives, vodafone returns money(happened sometimes if you are able to fight ).I don't have time to fight with vodafone every time.

How vodafone allow any site to charge without customer permission?Ideally it should ask for some credential. Its the fault from vodafone end.

vinayporwal

from Pune, Maharashtra

Complaint against vodafone for the extra charges
.