Vodafone India — Extra talk time offered by the service provider not credited

Address:

Chennai, Tamil Nadu

Dear Sir / Madam, I am a Vodafone user and I received a message from the service provider on 14/01/2015 that, for recharge amount of 230 get talktime of 25% extra ie 57.5rs. After recharging I received a message that the extra amount of 57.5 has been credited in your account. But actually it was not credited in the account. I talked with 3 customer executives & all of them told they want to talk with their superior. At last I got a chance to talk with their superior on 16/01/15 and he told that the extra amount will be credited in your account. But still now the extra amount is not credited and after that my number is not getting accessed to the complaint section. I am attaching the offer details and recharge details herewith.