Vodafone India — extremely unhappy with the service and no 4g connection given past 4 months connection is taken

Address:Thane, Maharashtra, 400601

I am so terribly unhappy with the 4g connection which has been given. It is so pathetic i have a mumbai circle number and no where in thane and mumbai i don't recollect ever that i got a good 4g connection.
Last bill payment was done in july / august when i moved from maharashtra circle to mumbai circle and was told that there are no dues pending. Suddenly i get a huge bill of 3000+ and told that i have unpaid dues from earlier bill. If that's the case, y was i not informed of the same in time.
I have been a loyal customer of yours but i repent of leaving another company and coming to you as you don't serve your customer right,
Please trace back my records and tell me how many times i have called you seeking explanation. You don't even have basic trained executives who attend and understand the problem.
Im so unhappy, would like to get explanation on why i was not given a 4g connection as promised and why such a huge bill when the service was not offered.
Currently, my phone is disconnected and you may please right back to me on my personal id
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