Comments
To
Manager, Vodafone south ltd,
Dear Sir,
I am Mr. Sidheswar Mishra using Vodafone services form last 3 months .My Mob No is [protected]. I think it’s time for me to move on from Vodafone.
I am having some problem with [protected] bills for 14.12.14 to 12.01.15. I was using internet facility 1 GB free per month from the beginning. Next bill I have received in which they have charged Rs.1336/- for usage.
Also if my credit limit is RS. 1500/- Then how could my bill will be 2876/-
Later I tried to get this bill adjusted many times via telephonic conversation with Vodafone but none of customer care executive helped me out for the same and they barred my services even I am not able to receive the calls on that number ([protected]). This is like mental harassment for me. I need the solution because this is really pathetic for me. This is no where logical as they are offering @2 paisa per 10 KB and charging 5 times more of that.
I am no more satisfied with the way of services of Vodafone. I want this bill to be adjusted and let me move to other service provider
Regards
Mr. Sidheswar Mishra
Mob No-[protected]
Manager, Vodafone south ltd,
Dear Sir,
I am Mr. Sidheswar Mishra using Vodafone services form last 3 months .My Mob No is [protected]. I think it’s time for me to move on from Vodafone.
I am having some problem with [protected] bills for 14.12.14 to 12.01.15. I was using internet facility 1 GB free per month from the beginning. Next bill I have received in which they have charged Rs.1336/- for usage.
Also if my credit limit is RS. 1500/- Then how could my bill will be 2876/-
Later I tried to get this bill adjusted many times via telephonic conversation with Vodafone but none of customer care executive helped me out for the same and they barred my services even I am not able to receive the calls on that number ([protected]). This is like mental harassment for me. I need the solution because this is really pathetic for me. This is no where logical as they are offering @2 paisa per 10 KB and charging 5 times more of that.
I am no more satisfied with the way of services of Vodafone. I want this bill to be adjusted and let me move to other service provider
Regards
Mr. Sidheswar Mishra
Mob No-[protected]
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
This is to bring to your kind notice that Vodafone has not taken any action after one of their representative Mr. Varun (from grievance cell) called me to settle things (after my complaint to consumer court) assuring that Vodafone would return all the additional charges (including blackberry and usage charges), which they have charged through trick and fraud.
My wifeand I are using the services of Vodafone for past 10 years and we never put a complaint even after consistently getting the inflated bills, however, this time after seeing they have shown some calls made, on the day my sim card was out of device, I thought it is enough and that the company must pay for its wrong doings.
All I am getting is their employees writing to me several mails to make the required payment. "Offence is the best defense" is the strategy they are resorting to and now they have are going to send a legal notice and will charge 18% interest rate.
We are outside and not making the insignificant payment just because it is a question of our values. We are also not using their services for some times now and getting such threat mails (without any actions to resolve the matter) is pure harassing, annoying and disturbing.
***** My no. is not working as we are in Hong Kong ( come-on you know this as I have written many a times and your representative has called once as well). My HK no. is[protected]
Thanks and regards,
Adarsh