Vodafone India — Fake charges

Vodafone is harrassing customers by loading fake charges.this forum is just forwarding our complaints and vodafone not replying.Either forum to file a case in consumer court against vodafone On behal[censored]s by taking min amount or we have to form a group to file a case in consumer court against Vodafone.fake charging became recurrent phenomena.we have to tackle this seriously to teach vadafone a lesson .my mob no [protected] and name Arvind kumar singh

Hello,

My cell no is [protected] (Mumbai) and I have been charged INR 99+ service tax for downloads in bill for period 18/12/2014 to 17/01/2015 which I never used below sites or apps. Even I don’t know what kind of services are these.

20/12/14-01:52:39 hello1_tvallsouth_ 0:00 9 9

I called Vodafone customer service and customer care agent said you clicked on sites that why it has been charged and Vodafone is not going to refund you and he dropped the call. This is not acceptable at all.

I did a survey and it was surprise to know that there many users are being charged for similar fake services and they don’t know about it.


Is there anyway to correct my bill from Vodafone?

Thanks,
Sandeep Jogdankar

Dear Team,

I Reuqest You To take an Action On Vodafine ASAP...

Regards

Sandeep Jogdankar
[protected]

I have made online complaint to Nodal officer and appellate officer of Vodafone and reply from both the authority (name was same
) was negative . Initially I have warned to Vodafone that I will make a complaint to TRAI but they have not responded. After waiting two three days I made complaint to TRAI but no response was received .I again made online complaint to Sec. TRAI with copy to Competition commission of India (CCI) with all the facts and complaint of other consumer .After one week I received a call from Vodafone Delhi office and they asked about complaint made at TRAI against Vodafone. After my clarification they refunded the amount loaded as fake downloading .E-mail ID of sec of TRAI & CCI can be found at their websites.

Please do not accept your defeat .Keep making complaints. We shall always win.

Please also put suggestion to TRAI for creating a provision for online complaint forum at their website so that cheating cases of 3G service provider can be highlighted.

Arvind kumar singh
[protected]