Vodafone India — fake commitment | |||
I have recharge 198, according to the recharge and you offer vodafone should have given me 1-1.4 gb net per day, unlimited call (Std & local) & 100 sms per day. When i am going to send sms to any one vodafone deducted 1.00 rupee from my main balance, then i have called your customer care and one of your employee from customer care help desk told me that today is the last day to end this offer time is 23:59. Then she told me to refund the money and take complain. I have forgotten to ask that now how will i send the sms because still i am in the offer. So i have called again to ask about that and susant samanta took the call and i have told him every thing and he replied that "sir your sms felicity has been stopd by 8:44. Becuase you have recharged at 8:44 a. M 28 days ago" then i asked him that vodafone calculate the time 8:44 or vodafone calculates the standerd time that is 00:00 hours to 23:59. He told me vodafone will go according to his rule not your rule. On the same reason one of employee told me that this 198 offer will be expired at 23:59 21st feb 2018 and on the same cause your another employee told me that this offer will be expired by 8:44 21st feb 2018. I ask you does vodafone calculate the time by 8:44 or 00:00 hour? My name is shambo tribedi Phone number is +91 [protected] Mail id t. [protected]@gmail.com Please refund my money what ever the amount value is and please give the full all felicities of 198 till my offer date time line. Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
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