[Resolved]  Vodafone India — false information provided by both vodafone galley executive (located at panvel and belapur, maharashtra)

Address:

410206

Vodafone Relation No[protected]

Based on my usage I thought to change my corporate plan and switch my postpaid connection to prepaid connection so I visited Vodafone gallery Jan 31 Dec. (located at Panvel and Belapur, Maharashtra). But they suggested to pay 250 INR as first recharge.

I had requested them to make a recharge 495 INR (3 months plan). But they forced me for first recharge 250 INR as it is compulsory. So I decide to port my Vodafone number to Airtel, as Airtel offered me better rental plan of 199 INR.

In process of porting, Vodafone call center customer care executive Mr. Juned contacted me and request to cancel Porting. And also confirm that 250 INR plan is not mandatory as first recharge. I can recharge 495 INR (3 months plan).

Upon my discussion with Mr. Juned, I requested him to log my grievances for false information provided by Vodafone gallery. But he said there no option to log such type of complaints but he mentioned same thing in notes and suggested me to drop a mail to corporate assist.

So I wrote a mail to Vodafone but still there are no response from Vodafone side.