| Address: | 411039 | | Website: | www.vodafone.in |
Date: 05/09/2017
I wanted to convert vodafone postpaid to prepaid. On saturday i went to bhosari, pune vodafone store. They said they don't do postpaid to prepaid. My question is why are they their?
Today i chatted with customer care, they said visit to store nearby me at baner and it's opened inspite of ganesh virarjan. They don't have any contact numbers of any shop. I was not able to find the provided address for an hour. Then i found that store is closed. Then i went to other shop at khadki the address provided by customer care. Store was not their on the provided address., which itself was frustrating. Then i went to wakdevadi store, they said store is closed now and we cannot take any other customer's request. I said i cannot come there as i do have office, but the lady manager at wakadewadi was behaving very rudely and it was like i'm begging but she is not listening. Vodafone is supposed to help customers and not to ignore them. That lady was busy talking with her friend and busy laughing with her. She was like no i cannot help. I had lost 3 hours in heavy sun, which was itself was frustrating. I request you to please take strict action against them.
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