Vodafone India — false promise which lead to high bills... wrong information given

Address:Pune, Maharashtra

I purchased a sim of Vodafone (postpay)plan 299...in Vodafone gallery the employees there I told them give me alert msg aur put capping on my account so tht I dnt exceed calling above 600mins..bcz with 299 plan I only get 600local mins...Vodafone employees promised the same that they will iut capping on my account so that I dnt exceed calling ...but all these were false promise made at the time of sale... They didn't put capping neither they informed me tht u have used yr 600local mins...& this lead to exceed local mins ...& I got hige bill of 600 rs...its Vodafone companys fault wheni called customer care they rejected my complaint...pathetic service
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Vodafone India customer support has been notified about the posted complaint.
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Pathetic service ...in terms of cust service
Hi Vinay,

We will be happy to help resolve your concerns at the earliest. Kindly share your current and alternate contact numbers in the following link. http://bit.ly/1MQEpAI

Regards,
Vodafone India

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