Vodafone India — Falsely Charged for 51717 VAS Number
R
raj.trivedi
from Mumbai, Maharashtra
Address:
Mumbai City, Maharashtra, 400013
Website:
www.vodafone.in
I have been charged for VAS Charge for Rs.1200 for calling a number 51717. I have never called this number and when i got connected to Vodafone customer service rep and asked which number is this VAS for, he does not to know what VAS number it is. I googled it and came to know it is astrology vas charge. It is seriously pathetic that they are charging when i have not called. I have also seen numerous complaints about the same on consumer forum where people are charged by Vodafone for the same to many postpaid customers. What do they think we are fools here to have a postpaid connection and they are charging us for anything. Their customer service rep Syed Ibrahim does not know how did i get charge and what should be done.Please look into this and contact vodafone and ask a reply.
Here is a link where other people have lodged a complaint https://www.consumercomplaints.in/vodafone-india-charged-1260-saying-that-called...⇄
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