Vodafone India — For deactivation, company needs around one month

Address: 110027

I have two numbers [protected] and [protected] in family plan. As I am not using the first number, I wanted to disconnect that. Bill of other phone too was high, so I wanted to convert that to pre-paid. On calling Vodafone, I am told that first I need to deactivate family plan which can be done only after end of billing cycle, which is 6th May (today is 12th April). After that, I again need to contact them for deactivation of number which will take minimum 7 days. I told them to disconnect both numbers if change is taking so much of time. I am told that even then, I will have to pay all the rent till numbers are disconnected after family plan deactivation (approx till 14th May). It is not justified. Please take necessary action before I proceed to complain MRTP and Consumer Forum. Thanks