Vodafone India — Forcefully imposed conversion of my prepaid connection to postpaid one. | |||||
Baruipur vodafone mini store attendant has forcefully & illegally imposed us to convert the prepaid connection of mobile no.[protected] to postpaid one which is most inconvenient to me. I also requested him to revert back to prepaid connection and gave him the reference of customer service centre advice but he ignored and said that it will take 4 months to be prepaid one or he would dismiss the sim forever. The store attendant told about ignorance and incompetence of service centre personnel with rude expression. My request to you to help me as early as possible as i am a customer of more than 10 years. Was this information helpful? | |||||
Vodafone India customer support has been notified about the posted complaint. May 19, 2017 madan64's response Pl provide me the address of mobile no [protected]. I think owner name is Rakesh Goel from Narela Delhi I wish o know his registered address
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3 Comments | |||||
Comments
I have lost my Mircormax canvas Gold A300 mobile phone with Vodafone prepaid sim card in Indira nagar, Bangalore. My Number is [protected]. Please block my sim card till further procedure
Reply
Pl provide me the address of mobile no [protected]
Vodafone is now fear of losing their business due to Free Jio. Since Jio is launched many of the prepaid customers of Vodafone do not recharge their phone. So vodafone is doing trick with the prepaid customers.
One month back I got an SMS from Vodafone to link my Aadhar No. to my mobile before 15th June. So, I visited the Nirman Vihar customer care office. The attendant told me that the time period o[censored]pdating Aadhar with mobile no. was only for 48 hours. So, I have no option to keep the existing mobile no. but to convert it to post paid, otherwise they will stop my number. After some argument, they told me I can convert it back to prepaid after 3 months. So they given me a Plan of Rs.149 + Service Charges.
Vodafone do the same trick to all prepaid customers those who do not recharge their phone for a long period.
I know they will trick again when I will approach again to convert the post paid to prepaid.
So, I plan to Port my vodafone number to Jio after 3 months.
One month back I got an SMS from Vodafone to link my Aadhar No. to my mobile before 15th June. So, I visited the Nirman Vihar customer care office. The attendant told me that the time period o[censored]pdating Aadhar with mobile no. was only for 48 hours. So, I have no option to keep the existing mobile no. but to convert it to post paid, otherwise they will stop my number. After some argument, they told me I can convert it back to prepaid after 3 months. So they given me a Plan of Rs.149 + Service Charges.
Vodafone do the same trick to all prepaid customers those who do not recharge their phone for a long period.
I know they will trick again when I will approach again to convert the post paid to prepaid.
So, I plan to Port my vodafone number to Jio after 3 months.
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