Vodafone India — Forcefully ported my number by giving fraudulent information by vodafone executive

Address:400078
Website:www.vodafone.in

Hello,

On may 29, 2017, my mobile number ([protected]) had been ported from airtel operator to vodafone. My previous plan with airtel was of ₹349 in which i get unlimited local/std calls, roaming free, 100 sms per day and 24 gb monthly data. Few days back, i got call from vodafone service center, that we have special offer for you in which you will get 28gb 4g data i[censored] have 4g compatible handset and unlimited local/ std calls. Now, they port my mobile number to vodafone and activated ₹499 pack with 3gb data on my phone without informing me instead of ₹399 plan which u promised. Yesteay, when i contacted ur helpline number they told me that they don't have information regarding what u promised earlier before porting my number.

If a person was getting 24 gb data and unlimited std/local calls, why he/she would port his mobile number to other operator who provided fraudlent information and forcely ported his number and reduced internet data from 24 gb to 3gb and increases rental from 349 to ₹499.

Phone number from which i have received the call - [protected] (Lodging police complaint against him.)

Executive to which i talked related to this issue - krishna (Time : 8:36 am, 29 may, 2017)

Also pfb attached bill for last month to know more about my previous plan, if i am switching my telecom operator, so i need better services in return not # services.

Password to open the file - ndiy

Regards,
Virender singh
@[protected]
[protected]@gmail.com
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Vodafone India customer support has been notified about the posted complaint.
Jun 10, 2017
Ak54's response
[protected] provided bill details
Jun 26, 2017
Updated by VirenderSinghSaini
Hello,

On may 29, 2017, my mobile number ([protected]) had been ported from airtel operator to vodafone. My previous plan with airtel was of ₹349 in which i get unlimited local/std calls, roaming free, 100 sms per day and 24 gb monthly data. Few days back, i got call from vodafone service center, that we have special offer for you in which you will get 28gb 4g data i[censored] have 4g compatible handset and unlimited local/ std calls. Now, they port my mobile number to vodafone and activated ₹499 pack with 3gb data on my phone without informing me instead of ₹399 plan which u promised. Yesteay, when i contacted ur helpline number they told me that they don't have information regarding what u promised earlier before porting my number.

If a person was getting 24 gb data and unlimited std/local calls, why he/she would port his mobile number to other operator who provided fraudlent information and forcely ported his number and reduced internet data from 24 gb to 3gb and increases rental from 349 to ₹499.

Phone number from which i have received the call - [protected] (Lodging police complaint against him.)

Regards,
Virender singh
@[protected]
[protected]@gmail.com

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My mobile no is [protected]. Please know my bill details

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