[Resolved] Vodafone India — Fraud and wrong deduction of balance | |||
I recharged my account with 35 rupees for 2G net pack. 31st MAR 2015 was the last day of the net balance. on 31st MAR 2015 vodafone company have deducted my 99 rupee form my account for DNLD-DWAP_DLS0099_PPU_KIN00587001. I am the only user of my phone and I have made no such download from my number. Even I dont know what is this. I had data (2G) balance in my phone also. So there is no change of something related to mobile data. Please help me to get solution of this. I have faced the same kind kind of balance deduction earlier also on 9th MAR 2015. Now i want my money back .When I asked to customer care they told me that you have downloaded the chargeable content. I am going to consumer court for this.. Best regards Rahul. Was this information helpful? | |||
Jan 15, 2017 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Apr 02, 2015 Vodafone India Customer Care's response Hi Rahul, Please share your current and alternate contact numbers in the following link so that we can assist you.http://bit.ly/1y241IN Regards, Vodafone India | |||
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