[Resolved] Vodafone India — fraud by vodafone india

nazishy2k

from Bengaluru, Karnataka

Address:

Jabbar Manzil 2nd main 5th cross LB Shastri Nagar HAL Post, 560017

Iam a victim of the same problem. I recharged my phone with rs 296 after porting to vodafone and today when i checked my balance it was -312 rupees when i called the customer care they said mms were send from. My mobile number charged at 3 rupees per sms. When my balance is zero how can the mms be sent from my mobile and it would take 100 mms to reach - 312 rupees which is illogical. They said that some auto mms sending application is installed in mobile which is absurd and illogical. I want vodafone to reset my balance to zero as soon as possible. My mobile number is [protected].

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Feb 1, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2019

Vodafone India Customer Care's response Dear Customer,

We tried reaching you on the provided contact number but couldn't get through. Hence, request you to share with us an alternate number & convenient date/time to contact you.

Regards,
Snehal