[Resolved]  Vodafone India — fraud charges

Address:Mumbai City, Maharashtra

Dear Vodafone team, My mobile number is [protected] I could see current month JAN 2015 . I have been charged for Rs.297 d2c_vceservice _, this month fake downloads .Only Vodafone team and God can say what are these charges for.I wonder what’s this strategy of making money from customers.Iwas using past 1 years Vodafone connection and i am a HR manager one Reputed Telecon company . I am not a fool and more over i dont have time to do stupid downloads .When I called up Customer care, they didn’t give any proper explanation on it.This is ridiculous. Please Revarse the money Rs. 297.. 1) 3/01/15-15:07:34 d2c_vceservice_gom0:00 9946 2)15/01/15-13:48:12 d2c_vceservice_gom0:00 99 3)29/01/15-10:21:24 d2c_vceservice_gom0:00 99 Regards KISHOR [protected]
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Jan 20, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Mar 09, 2015
Vodafone India Customer Care's response
Hello,

We've sent a mail to your registered Email ID. Please check the same & revert to us for further assistance.

Regards,
Vodafone India.
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