Vodafone India — Fraud M-Pesa caller took Rs.8500 from M-Pesa wallet

Address:

143001

Today i got a call from a number pretending that he is calling from vodafone m-pesa. I am dealing with m-pesa as trade partner, so i thought it may be a feedback call. He said that he is calling to confirm if i have received the glow sign board from m-pesa. Then he said that you have done good business with us, so we want to offer 7% commision to you. You have to provide us a no. Which is never registered in m-pesa. Unfortunately i had an alternate no. I give it to him. He ask for otp for registration. As per process of cash-in, he asked me to load wallet. I had rs.3500 in my trade mpesa account and i immediately called agency partners to load rs.5000 more. I cash-in 8500 in my new no., which i gave him. He said to turn off my mobile for 10 minutes, so that account get updated at backend. As soon as i doubted his term, rs.8500 slipped to an unknon sbi account through m-pesa imps service and he disconnected the call.
Following are the details:
Call received from: [protected].
Transaction id for transfer of rs.5000: [protected]
Transaction id for transfer of rs.3400:
[protected]
Rest of the anount, i. E. Rs.100 was adjusted in fees & st and rs.10 balance left.
I was saving every penny to clear my debts and warning many people to avoid these kinds of calls, but i stuck in this.
I know vodafone is not responsible for this, but it should be taken seriously. Security more than just otp must be required or there may be some warnings, stating that user is logging in at any other location or system, except where daily logs on.