Vodafone India — Fraud net charge | |||
Hi my name is Asim Khan, my Vodafone postpaid number is [protected] .. This month only I did my prepaid number to postpaid, according to my net plan I got msg from Company informing that my net usage is over so I did the boost plan of rs250 by dialling *111# & activated the plan but now company is saying that it can't activate from that menu as it is a technical issue & charged me rs 16760 for net usage. It is not my problem for the technical issue hence why should I pay the amount instead my net pack of rs 250 should be active as I have done procedure from my side .. Please help as it's not my mistake then why should I pay .. Please revert Was this information helpful? | |||
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Vodafone India customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
What is my status on the same .. What will they charge me & customer care representative are also lier. They told me that senior will call in 2 hour & now it's two days by no one bothered to call. When it will be bill payment time they will surely call to remind but for service they don't . Pathetic service from Vodafone
Reply
Hi Asim,
We were unable to speak with you when we called your number. We will contact you again.
Regards,
Vodafone India
We were unable to speak with you when we called your number. We will contact you again.
Regards,
Vodafone India
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