Vodafone India — Fraud transaction on my debit card.

Dear Sir,

I had received a call from [protected] on 1.20pm (dated 21.2.2017), where she said we are calling from bank online reward points department and she asked the credit card details for the purpose of giving additional reward points and cash back. I gave the card number and she asked the CVV & OTP when i checked the SMS completely till the transaction done. After she told me within 2 days the reward points will credit in your card. After 2 days later (23.2.2017) i checked & the amount of Rs.21046 debited in my card. I checked with bank, they told the amount transaction done in some other merchant, immediately i blocked my card with help of bank executive. I tried to contact that person but they are not picking calls.

Please request you to help me on this matter to get back the amount.

Card details :

ICICI bank

INR 4, 614.00 Info.VIN*IDEAMONEY on[protected]:24:47
INR 4, 625.00 Info.VIN*IDEAMONEY on[protected]:25:19
INR 4, 625.00 Info.VIN*IDEAMONEY on[protected]:26:15
INR 4, 682.00 Info.VIN*IDEAMONEY on[protected]:27:24

INR 2, 500.00 Info.VIN*MPESA on[protected]:30:46

Please kindly do the needful.

Regards,
Rekha S