| Address: | Bharuch, Gujarat, 392001 | | Website: | www.vodafone.com |
Dear sir,
My name is sunil parmar. My permanent contact number is [protected].
Before 2 months i have converted my this permanent prepaid number to postpaid number through your vodafone mini store which is located at 104 harihar complex, zadeshwar road bholav bharuch (Representative mr. Yogesh [protected]).
Before 2 months i have converted my permanent prepaid contact number into postpaid number but for this process vodafone has taken 4 days and till 4 days by system issue my prepaid number was stopped but postpaid sim was not started.
At same time i had also taken a new sim of same postpaid plan from mr. Yogesh which number was [protected]. For this sim card the same issue heppened with me. But after 4 days i have returned the sim to mr. Yogesh for cancelling but he has not cancelled the sim and bill was generated and came to me.
So i have again contacted to vodafone mini store to mr. Yogesh, then he told me that it's a system error and my sim is closed.
But after another one month the sim was not cancelled and bill came to me of rs.591.71.. I have not used this sim just because it was not running because of system issue of vodafone. Today because of the pending bill payment of [protected] my permanent contact number [protected] is stopped from vodafone.
Just because of laziness and making fool to me mr. Yogesh has created a big problem to me via stopping of my permanent number [protected].
Now he is not picking up my phone and if he picking up my phone, he is telling me to contact on higher level.
I have contacted to customer care, they are telling me to clear outstanding amount of [protected] but my question is sim was not started from vodafone due to system issue why i have to make payment for this?
Please help me to solve this matter on urgent basis and starting of my permanent number [protected].
Thanks & regards,
Er. Sunil parmar
+[protected]
+[protected] Was this information helpful? | 
