[Resolved] Vodafone India — fraudulent activity on my telecom account
K
kishan raval
from Pune, Maharashtra
Address:
Vodafone, Pune, Maharashtra, 412106
Complaint
Grievance details : calling number : [protected] mobile / landline number (In which the problem persist) : [protected] connection type : post paid complaint number : not provided activate plan :rs. 249/- rs 99 /- (Extra charged) issue : consume called her to lodge a complaint against the mentioned company as he stated here that he has the vodafone company's issue as he state here that he company activated the plan with out informing him and they charged a more then there plan and as consumer said that they didn't say to the company to change there plan and now company said that they said and they didn't have any proof of that.. And has consumer stated here that they didn't used the number for internet still they charged... Expected : wants proper solution as soon s possible wants refund back as soon as possible
Agent remark : advised him to send a mail to the company and wait for their response... Email id : vodafonecare. [protected]@vodafoneidea.com
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Nov 4, 2019
Complaint marked as Resolved
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2019
Vodafone India Customer Care's response Dear Customer,
As per our recent communication, we've informed you that the mentioned number has been charged accordingly as per the standard charges. For further assistance, kindly contact us on 199 or 198.
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