Vodafone India — Fraudulent bill generated by vodafone | |||||
There are several emails which i have written to vodafone corp care about billing amount which you have generated still you are unable to resolve. I have dropped many of the emails to vodafone & you guys no such prompt response from you. I spoke with vodafone customer care executives many number of times who gave call to me to pay this amount, i told them clearly the bill amount itself completely wrong. There were many of reminders from side instead of getting from vodafone to clear amount, i am not here to unpaid your amount, 1st of all try to generate proper bill amount and speak. Instead of clearing the my concerns, you guys only asking pay amount, no one is ready here to entertain your wrong bill generated, this incident is 2nd time for me, same issue happen earlier, in 1st time vodafone executive understood what i told and rechecked and adjusted the proper amount to be paid. But this time no one is able to resolve issue about the amount generated in your bill. Below is the issue clearly mentioned about bill amount. I see completely wrong on your bills generations, as per corp postpaid plan there is no net charges until 1gb 3g data but where as in bill i see you have charged 1000rs and added tax on the same. Definitely if this is the bill i dont want to pay even single rupee, is this the way you guys cheating the public money. How can you change yourself every bill charge differently, in all other bills net usage not charged because you have agreed to give 3g data 1 gb until i use last day of your service. No discussion nothing if you dont change the bill surely i dont pay even single rupee for this vodafone wrong bill, as a 2 years postpaid customer i paid time to time. Last 2 bills i have pasted how you generated, i will refer the same to my friends and family to avoid this kind of networks in future. Kindly find the below screen shots of last 2 consecutive bills. Proper bill denomination as we calculated: Monthly charges 1313.39 Usage charges 89.32 — Discounts 1000.00 — Total charges 402.72 S [protected]@14%+[protected]@0.50%+[protected]@0.50% 60.40 — Total payable 463.12 Was this information helpful? | |||||
Vodafone India customer support has been notified about the posted complaint. | |||||
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