Vodafone India — fraudulent charges on bill | |||
Yesterday I got my Vodafone bill of around Rs.2100/-, which is very unusual and shocking for me. Because I have selected the unlimited plan which usually comes around Rs.1100/- per month for 3 numbers. But now it's almost double. When I checked with the bill, it showed some Rs.819/- as Value added service charges. When I chatted with the customer care, they have told that, " You have called a special number 55715" which I have never called. This seems to be a daytime robbery and the customer care executive who chatted is very dumb, as she repeats the same. They have said, they or not charging but, they are charging on behalf of somebody else. This is absolute cheating.When I have searched in the web, I have seen a lot of such complaints. Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
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