Vodafone India — Fraudulent charges/deductions

Address:	Ernakulam, Kerala, 682020
Website:	Vodafone.in

Vodafone has been activating random services which I havent even heard of and deducting amounts from my prepaid balance without even intimating me. I only found out when they tried to deduct and there wasnt wnough balance on my phone. I immediately deactivated the service and called vodafone customer care. They said they cant do anything about it and when i said i wanna talk to the senior executive, the customer care representative disconnected my call angrily! I called again and another girl answers and says there is nothing vodafone can do about the issue as i activated the service myself, by clicking some 3rd party ad on some webpage. When asked why vodafone did not intimate me via a msg atleast that an anount is deducted frm my balance, she says she wont agree with it, meaning to say that i am lying!! How are people supposed live in this country when even the movile service providers are stealing from us?! Isnt there a body or authority in our country to put a leash on these companies? Or are we Indians supposed to be looted and made a fool of and helplessly bear with it!?