[Resolved]  Vodafone India — Fraudulent service by Vodafone as usual

Address:

Kolkata, West Bengal

My name is Pronotosh Debnath and my Vodafone number is [protected]. I've been forced to write this email in regards to the sudden deduction of INR 49 (Needless to say FRAUDULENTLY) from my prepaid number yesterday night (which I came to know this morning when I myself observed the DISCREPANCY in my balance). My observation was proved right when your staff "Ajit Kumar Das" confirmed that it was DEDUCTED for some wallpaper download. Isn't it funny to say that a person in this modern era will agree to download a wallpaper that's too for INR 49 ??? Anyways, let me clear my stance in detail: [1] I've NOT downloaded ANY wallpaper or whatsoever like your staff said so this is absolutely BASELESS reason to provide and stop looting customers to meet your business targets. So, do REFUND my money of INR 49 IMMEDIATELY. [2] Earlier in the month of August 2014 too, you people had deducted some money in the name of activation of some pack from my end BUT when I resorted back with the DETAILS you people apologized and credited the deducted amount. [3] STOP cheating the people of INDIA by engaging into manipulating services (forcefully deducting our money at your will in the name of some or other LAME excuses) who feeds your food daily and BEWARE !! Moreover, your staff "Ajit Kumar Das" was TOO rude to talk too and NEVER allowed me to speak with his Manager / Team Leader / Supervisor for 3 times when I called. I"m expecting a SPEEDY action from your end and ENSURE such things DO NOT keep happening again and again with ANYONE, yes you heard it right ANYONE.