Vodafone India — frc not recharged for my number

Address: Gurgaon, Haryana

I have converted my vodafone number to prepaid from postpaid, the service desk executive at vodafone store, belvedere tower station, phase2 gurgaon took the amount of 103 rupees for the frc and they told the recharge will be credited to your account once the sim get activated (Within half an hour). It's been 2 days after activation but the recharge didn't get credited. Also i am unable to recharge the number by my own.
Was this information helpful?
No (0)
Yes (1)
Vodafone India customer support has been notified about the posted complaint.
 
2 Comments

Comments

I recharged my mobile on 3/08/2017 for Rs 195 vide Transaction Reference KA[protected] and got a charged an Access Fee of Rs163.32. Please explain this access fee and why it is charged. If not correctly done, please arrange to credit it
Hi,

I have switch postpaid to Prepaid, Now i am not able to recharge or FRC.
and not received security amount.

If anybody have idea please share .

Thank You
Kamal
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27130
    Pending
    0
    Resolved
    9563
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information