[Resolved]  Vodafone India — Generating wrong bill for every month alternately two my two postpaid connection

Address:

Kolkata, West Bengal

I have two post paid connection [protected] and another number with corporate plan. For this number previously I was getting wrong bill for Internet usage. So I wanted to migrate this two connection from post paid to pre paid and I went to the Vodafone, Saltlake, Sector V store, Kolkata. There the Vodafone guy forced me to stay with Vodafone and He promised me for that Vodafone wil give me 750 MB free data usage per month. I disagreed then they advised me that for my this number [protected] they will deactivate the Internet service totally and for [protected] they will give the free data. 31st July, 2014 I got a message that the Internet service has been deactivated for my mobile number [protected]. Then fro the August month I was facing same problem for my another number but for [protected] this issue was resolved. For last two months I paid more than trice of my current plan that is IBM_299 corporate plan. Again I complained to Vodafone, mailed to them and this month I got around 336 for my another number but for [protected] got the wrong bill with data usage charge. Though I deactivated the internet service and haven't tried to activate how Vodafone could generate the charge for data usage. I called them the agreed with me that my intrenet service has been deactivated since 31 st July but as the bill has been generated so I have to pay for this. Please look into this issue.