Vodafone India — getting 3g service last one month for postpaid

Gyanu09

from Patiala, Punjab

Address:

411028

My name is gyanendra yadav mob no-[protected], hadapsar, gadital, pune-411028. I am facing issue of data issue last 1month, and complained to vodafone’s office in every possible way including visited to vodafone store, online helpdesk and sent 15 mails and now writings to you. On daily basis i have to go cybercafe to do my important work and mails, for all this i am paying to vodafone? What type of service they are giving to us? Why i am getting idea 3g and idea 4g is worst then 2g. Every 28th date of month they send the bill and charge the whole amount & don’t you care about how many days you provide the service.

I am paying ¿472 every month for your network or services, but unfortunately your service is not upto the amount which i paid monthly.

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Vodafone India customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2019

Vodafone India Customer Care's response Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Vodafone contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Gipsy.

Oct 29, 2019

Updated by Gyanu09 Hi, I have mentioned the contact number in complain, meanwhile contact is [protected] and alternate number is [protected].
Interesting part is you have sent me the bill without solving my issue...not going to pay a single coin till the issue resolved.
I have wrote you more then 16 mails from September 19.

Oct 31, 2019

Updated by Gyanu09 Any update on above issue on my Vodafone network issue...
Issue is still not resolved...i have sending you more pics for you to believe that how much you troubling me...Worst network