Vodafone India — Given wrong information

Address:Surat, Gujarat, 395006

Hello Good Morning Sir/Mam,
I have talked with a person of your care at 29th March 06:43 pm.

Customer ID :[protected]

he told me that if you choice 349 Rs plan then you will get 1 GB 4G and then unlimited Internet 3G + Unlimited Call .

but my question is as per my plan i got Limited internet.

why you give wrong information ?

Why you cheat me ?

Already my plan was 399 with unlimited internet, then how i start 349 limited internet plan.

so give response as soon as possible.

i have also told with kuldip Bambhania who is in retension department at today 03/04/2017 at 09:32 am.
but the response was not good given by him.


give me solution as sson as possible otherwise i have the audio clip and evidence .
i put all the things in facebook and twiter via social media.

Thanking You,
Rohit Dudhat
M: -[protected]
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Vodafone India customer support has been notified about the posted complaint.
Apr 03, 2017
Updated by Rohit Dudhat
i have talked with a person of your care at 29th March 06:43 pm.

Customer ID :[protected]

he told me that if you choice 349 Rs plan then you will get 1 GB 4G and then unlimited Internet 3G + Unlimited Call .

but my question is as per my plan i got Limited internet.

why you give wrong information ?

Why you cheat me ?

Already my plan was 399 with unlimited internet, then how i start 349 limited internet plan.

so give response as soon as possible.

i have also told with kuldip Bambhania who is in retension department at today 03/04/2017 at 09:32 am.
but the response was not good given by him.


give me solution as sson as possible otherwise i have the audio clip and evidence .
i put all the things in facebook and twiter via social media.

Thanking You,
Rohit Dudhat
M: -[protected]
Complaint comments 

Comments

Dear Rohit Dudhat,

Better you may proceed with RTI Complaint / Legal Notice instead of Social media to resolve the problem as soon as possible.

ANGURAJ
This is rediculous. Some model Mania package is activated without my knowledge charging RS 35 per week. When I searched internet this seems to be an old issue with Vodafone. How.come.some.service gets activated without consumer knowledge? Vodafone needs to be punished for.such things.

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