Vodafone India — grievances-unethical charges against corporate number

Address:

Kolkata, West Bengal, 700016

We have a Corporate number against which we had applied for I-Roam Pack of Rs 3999/- (10 days pack for Italy) + 599/- (1 day) against number – [protected] so the bill amount should have been in accordance but Vodafone have sent us the bill of Rs. 8294/-.On inquiring about the same via email-'corporatecare.[protected]@vodafoneidea.com' / 'vsmsupport.[protected]@vodafoneidea.com' no one have replied a single time. Secondly, on calling up the so called "Customer Care Representatives" every time says they will reply within 24hrs which has been more than 5 days today and still we are waiting for the correct response. Need entire billing clarification.