Vodafone India — Harassed by Donkeys working in Vodafone India, Rohtak store

Address:Rohtak, Haryana

I have lived in more than 10 cities till now based out in 3 countries and 5-6 states. Obviously one of the first things you do whenever you go to new place is buy a new connection for that circle. Recently I have shifted to Rohtak city, Haryana state. The donkeys working there took 15 days to activate a new connection, yes you read it right. Not just that, the guy who attended me (Ankush sitting on priority desk) was so kind to enter all the details like address, sim no. wrong in my form and gave me wrong sim. After this he was completely unreachable on the phone no. given by him. I tried for atleast 4 days to contact him on phone, so that I dont have to visit the store 5th time to get my number started. Finally when I went to store, I discovered that he has given me expired sim card (Till now I was not being able to even receive signals on mobile) and my activated sim was lying safe with him, which he didn't bother to tell me till this point of time. After all this, I got a welcome mail from Vodafone, in which my address is WRONG. He has somehow managed to mix my home address and company address and invented a new address which was written in that welcome mail. Now I am feeling so frustrated and harassed that I will port my no. first thing in the morning tomorrow and will never recommend Vodafone to anyone in my life again weather in India or abroad.
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information