[Resolved]  Vodafone India — harassement faced by the vodafone recovery team

Hi,

I am facing extreme harassment by the vodafone recovery team for the last 15 days.
The bill of rs.490/- which was generated in the month of dec'2019 was paid off through online transaction on 18th dec'19. Yet i am receiving constant calls and messages mentioning an outstanding amount of rs.606/-.

Though i have shared a transaction details on emails with the concerned person from vodafone, yet they continue to harass me every single day.
This seems to be a new way of extorting money from the customers.

This kindly of behaviour is not expected of a company of international standards (So called), and the entire process is disguising and super annoying.
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Feb 16, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jan 16, 2020
Vodafone India Customer Care's response
Dear Customer,

As per our recent communication, we have escalated your issue to our team and shall get in touch with you at the earliest. Please allow us some more time.

Regards,
Snehal
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