I have paid my bill of 8000 INR in May itself and has been debited on the 19th May. However due to a technical glitch in Vodafone their system is not reflecting this amount. Despite providing whatever documentation they demanded 6 times, i am still receiving at least 3 calls and SMS per day from them.
Now my family members have also started receiving calls.
I am being mentally hounded and am being made to feel like a thief. All due to their system being faulty i am being penalised.
As my family is being harassed now, i cannot take it any longer and want to file a case against them for mental harassment and due to which i am not able to run my business resulting in losing customers.
Please guide me
Gangadhar
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
I have paid my APRIL bill of 8000 INR in May itself and my account has been debited on the 19th May.
However due to a technical glitch in Vodafone THEIR system is not reflecting this amount. Despite providing whatever documentation they demanded 6 times, i am still receiving at least 3 calls and SMS per day from them.
Now my family members have also started receiving calls. I am being mentally hounded and am being made to feel like a thief. All due to their system being faulty i am being penalised. As my family is being harassed now, i cannot take it any longer and want to file a case against them for mental harassment and due to which i am not able to run my business resulting in losing customers.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
However due to a technical glitch in Vodafone THEIR system is not reflecting this amount. Despite providing whatever documentation they demanded 6 times, i am still receiving at least 3 calls and SMS per day from them.
Now my family members have also started receiving calls. I am being mentally hounded and am being made to feel like a thief. All due to their system being faulty i am being penalised. As my family is being harassed now, i cannot take it any longer and want to file a case against them for mental harassment and due to which i am not able to run my business resulting in losing customers.
Please guide me
Gangadhar