[Resolved]  Vodafone India — high rental has been charged in the place of the actual rental option that I have selected

Address:Mumbai City, Maharashtra

I have opted for monthly 125 rental for the corporate plan that has been shared to me by Vodafone. However, to my surprise, that have charged us monthly rental of Rs.375. I have paid the first invoice thinking that they will adjust this in the second invoice. However, inspite of repeated mails, calls that I have been sending to Vodafone team, billing department, corporate team handling our company account, no action has been taken by them. Over to that, they continued sending invoices to me which I have denied to make the payment. Now they have sent the mail to me through their lawyer asking me to make the payment of pending invvoices along with 18% interest. I have all the correspondance that has been sent to Vodafone customer care, relationship manager etc., Their mail id is given below: Chaudhary, Devanand (MUM), Vodafone India <Devanand.[protected]@vodafone.com> jignesh.[protected]@omkarenterprises.org Lakkam, Suraj (MUM), Vodafone India (External) <Suraj.[protected]@vodafone.com> Can some one take action on this? my mail id is [protected]@rediffmail.com or [protected]@newpark.com cell no.[protected] vodafone no. against which I have a complaint is [protected] I have also sent a mail to them asking me to stop sending the monthly rental invoices and stop charging me for this. Inspite of this, they are still sending the invoices. Quiete horrible services of Vodafone. regards, Vijaya
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Dec 20, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2015
Vodafone India Customer Care's response
Hello Vijaya,

We will contact you again as there was no response when we called your number.

Regards,
Vodafone India
Verified Support
Feb 27, 2015
Vodafone India Customer Care's response
Hello Vijaya,

We called 9****0***0 but there was no response hence we'll get back to you in a short while.

Regards,
Vodafone India
Verified Support
Mar 02, 2015
Vodafone India Customer Care's response
Hello Vijaya,

We were unable to speak with you when we called your number on 28 Feb 2015. Kindly share the best time with an alternate number. http://bit.ly/1BPkfpK

Regards,
Vodafone India
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