Vodafone India — I can't send porting sms for porting to another operator

Address:

Mumbai City, Maharashtra, 400077

I visited Vodafone gallery 3 times, asked me to put SIM into another phone, made me change settings, they convinced me that they made a complaint to their IT department, but still even after 1week I can't send porting message. I have minimum balance to send SMS, the normal SMS & calling is working, SIM is not damaged, still I have to face this. I called the Vodafone customer care number atleast 3-4 times but they say it would be solved soon, but there is no progress.

I want to port to Jio as their per day cost is ₹4.75 (according to ₹399 plan of 3months. So per month cost is 150) Also, the minimum postpaid plan for Vodafone is ₹249.

My No: [protected]
Name: Jay Chauhan