[Resolved]  Vodafone India — i have paid the money but phone network is blocked since two weeks

Address:400083
Website:Vodafone

Hey ma'am/sir, i have paid my bill at the vodafone mini store (Vikhroli east) and this is the second time happening that the mini store staffs don't update customers bill and even after i go after a week they just say that they'll try. Even today i went and the staff was like i'll update it right now and now my phone is on no service and he is still updating. I even asked them that is there any bill pending and they said no. Then why isn't my phone getting started. This is my last month o[censored]sing vodafone service because i hate vodafone now because it's not giving proper services and charges more and has no 4g network in some areas.
Jason vagel
([protected])
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Mar 17, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2019
Vodafone India Customer Care's response
Hi!

That's not the experience we want you to have. We have made a note of your concern. We'll contact you soon. Kindly help us with your alternate contact number using the following link http://bit.ly/1Q0RlZ8

Regards,
Vodafone India
Complaint comments 

Comments

Hi, I have reacharge yesterday wrongly someother number please reverse my amount transaction id N1902031213201329680104

Thanks & Regards
Indirakumar
[protected]

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