Vodafone India — i want refund of my balance which is wrongly deducted by company

I am an very old vodafone sim user. We are using your 5 sims.. It has been deducted deducted 5/-from my number [protected]. So i i tell your customer representative about it, and they said it will be deducted wrongly so it will be refunded till 8th april.. But it is not refunded to me.. Whatever said today it will not be possible... My request has cancelled for some reason..
So, then i will take any drastic action or leave all your sims...
Look, we don't have much time of the police department, i still job in police so i don't want to face this embarrassing matter...
Please refund my 15/-balance as soon as possible... I don't want to face that...