[Resolved]  Vodafone India — Illegal balance deduction

Address:Mumbai City, Maharashtra

Sorry to inform you but i am fed up of the poor service vodaphone has been provided, my balace as off 27th june 2014 was around 60 rupees, on 28th morning i check its deducted to 4rupees. After speaking at customer care I find that u have activated some services which i didnt download, Please revert my money back else i will shift to some other network and also file a case at customer forum regarding the same for cheating the customers and taking their money. Karan Agarwal, [protected]
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Jan 11, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jun 30, 2014
Vodafone India Customer Care's response
Hello Karan,

Thanks for your time on call. We believe that our executive has provided you the necessary information regarding charges.

Regards,
Vodafone.
Complaint comments 

Comments

Hello - I am Ramesh - [protected].

It just came to my notice that my balance had got too low. i checked my Vodafone Account And Came to know that a amount of Rs. 30 had been deducted in the name of "HelloStore". I had done nothing but the Balance had been deducted. I tried Customer Care But Nobody Responded.

To Vodafone - I want my balance back as it had been deducted without my Notice.

Regards,

Ramesh ([protected]).
Hello - I am Ramesh - [protected].

It just came to my notice that my balance had got too low. i checked my Vodafone Account And Came to know that a amount of Rs. 30 had been deducted in the name of "HelloStore". I had done nothing but the Balance had been deducted. I tried Customer Care But Nobody Responded.

To Vodafone - I want my balance back as it had been deducted without my Notice.

Regards,

Ramesh ([protected]).

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