[Resolved]  Vodafone India — In january in 2 days usage shows of rs 1946 as per the sms dtd 3-1-17

Address:	395003
Website:	www.vodafone.co.in

Sir,

I hv received a message dtd 3-1-2017 at 2. A. M that the against the credit limit of rs 2400/-of my mobile postpaid no.[protected], the usage is rs 1946/- within 2 days of january 2017 is shocking. I went to vodafone customer care where i met store manager of ring road branch (Gujarat circle) mr. Munna singh had listen the complaint and refuse take the written complaint as he has not authority to take complaint which seems so ridiculous.

You are requested to enquire into the irregularities in my usage as i got one missed call from a lady named ritika pretending that she is from vodafone andheri branch. Please note that the call was called from international code no.+2613 and by mistake i understood it was from std code of surat (261) as i was gazing after my meal at above 1 to 2 p. M. And speaking in fluent hindi language and knowing about the vodafone schemes.

Kindly enlighten me whether any employee of andheri branch vodafone is being engaged in this racket and kindly take corrective measure to avoid such type inconvenience to the customers. Also requested to not to charge 1946/- in my bill as being your genuine customer n considering the hoax call from international under the pretext of vodafone employee.

You are requested to reply me back with your finding and possitive resolve of my genuine complaint.

Hope my complaint may reduce such incidents which are done by group of people just to tarnish the brand image of vodafone.

Awaiting for your reply soon.

Regards,

Upesh