Vodafone India — incoming service stopped allegedly

I am not able to receive any calls and sms for last 3 days. Already raised a complaint with customer care executive. Service request no.- [protected].
Now the customer care is not accepting call.
Not able to do any transaction, any work. Important calls are getting missed. This is really #. How could u do such henious act not receiving calls.
I will everyone to switch from vodafone. Worst service provider.