[Resolved]  Vodafone India — incomplete knowledge of plan provided

Address:

Nagpur, Maharashtra

I got several calls from vodafone executive to convert my prepaid account to postpaid details provided were plan: 249 > 500 local or std calls, 400 sms, n 500 MB DATA. As im using wifi i opted for it. after i recieved my first bill i realised std calls are chargeable. wen i complained i was told there could be some communication mistake. Now wen i recieved this months bill. Im being charged 1000 rs fo 200mb data which exceeded as per them in the last one day of my billing cycle. I made a complaint n recieved a call today from[protected] from monali and wen i told her abt my issue she says "its my problem" n wen I asked if we consumer are mad to register a complaint i was told, shayad ho sakta hai.. Is this the way to talk. now i want to port all my 3 numbers with vodafone. but this issue remain unaddressed. these ppl shuld stop luring ppl using prepaid to postpaid. guys beware of them. dont switch to postpaid ever