Vodafone India — inconvenience caused due to carelessness of your executive.

Address:	Pune, Maharashtra, 410507
Website:	www.vodafone.in

Resp. Sir/ madam,

I mr. Rohit ravindra khandge,
I am writing you to inform you about the inconvenience and trouble caused to me due to the false promises made by vodafone executives to me.
This is regarding the below-mentioned number which was active few months back and was disconnected by vodafone due to delay in the bill payment.
+91 [protected] with vodafone relationship no. 96563499
After the above-mentioned number was disconnected i received a call from [protected], the lady who had called me claimed to be a vodafone executive and asked me to clear the bill, she gave me a proposal saying that if i didn't want to keep the number she can provide me with a discount of rs. 500, but i insisted to keep the number and said her that i won't be able to visit the megastore until next week due to some physical incapability. So she assured me that she will send a person to my place from chinchwad vodafone megastore to receive the payment and activate the number for me. I was thankful to her about that.
After this conversation with her, on the same day in the afternoon two people claiming themselves as vodafone executives named abhijeet naik contacted me from number +91 [protected] for my address, and when they reached my place as per my given address they collected 1525/- inr from me as my pending bill amount and gave me receipt of the same which i have attached here, also they gave me a new sim card with no. "[protected] synt" printed on it, assuring me that it will get activated with my disconnected no. +91 [protected] within 24 hours and they also demanded 100 rs activation charges for which they won't be able to give me a receipt, as it was very urgent for me to activate my number +91 [protected], i paid them 100 rs and its been 5 days now i am waiting for the sim card to get activated.
I also called customer care but they said that they won't be able to provide any info and i will have to visit a megastore personally. As i mentioned above that due to physical disability i won't be able to visit the store for next few days, so i asked them to aleast do me a favour that please don't issue my number to someone else and take some strict action on your executives.
But still no response from their side.

Thank you,
Adv. Rohit khandge,
+91 [protected]