[Resolved]  Vodafone India — incorrect bill being charged in the pretext o[censored]sage charges of about one 1416

Incorrect bill being charged in the pretext o[censored]sage charges of about rs.1416, i also complained to vodafone customer care about the problem, but they mention that some messages international are going from my mobile which i am supposed to pay the bill for. I have not been sending any international messages and still being charged for them,. I am a vodafone postpaid customer for almost 6 years now. This is very disheartening in such unprecedented times, i have no higher authority to complain to about such a negligent behaviour.
Was this information helpful?
No (0)
Yes (0)
Aug 11, 2021
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2020
Vodafone India Customer Care's response
Dear Customer,

As per our records, we have raised request 4-[protected] for waiver and our team have checked and mentioned that ISD charges are correct.Hence, we express our inability to refund the amount.

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information