[Resolved] Vodafone India — incorrect bill being charged in the pretext o[censored]sage charges of about one 1416

Aditya_1212

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Vodafone India

Incorrect bill being charged in the pretext o[censored]sage charges of about rs.1416, i also complained to vodafone customer care about the problem, but they mention that some messages international are going from my mobile which i am supposed to pay the bill for. I have not been sending any international messages and still being charged for them,. I am a vodafone postpaid customer for almost 6 years now. This is very disheartening in such unprecedented times, i have no higher authority to complain to about such a negligent behaviour.

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Aug 11, 2021

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2020

Vodafone India Customer Care's response Dear Customer,

As per our records, we have raised request 4-[protected] for waiver and our team have checked and mentioned that ISD charges are correct.Hence, we express our inability to refund the amount.

Regards,
Snehal